Thank you for your interest in my work. Artby GretaMichelle will strive to make the ordering process as easy as possible.
Artby GretaMichelle
Payments are made using PayPal.
Shipping
We ship to the United States, Canada, Europe, Australia, the Caribbean and some parts of Asia and Africa. Your purchase will be shipped 3-5 business days once payment has been confirmed. You will receive email notification of shipment, along with tracking once available.
Please note that TTPOST, the national mail carrier requires a phone number for all shipments so please include this. Also TTPOST will not deliver unless package is signed for. (Sorry about that)
​NB: Shipping has been calculated by weight. Overcharges on shipping above $3.00 will be refunded.

Returns and Refunds
We will strive to get your treasured piece to you safely, by ensuring it is properly packaged. Should your package arrive in a damaged condition due to faulty packaging, contact should be made within 3 days of receipt. Artby GretaMichelle will replace the item at no charge or, if requested, refund the cost.

Custom Orders
Custom orders can be made upon request.
Because of their nature, custom orders will take up to 6 weeks to make and ship.
A down payment of 50% of the cost Must be made in order to begin work. Full payment should be completed before completion.
Cancellation of order will be entertained ONLY before bisque firing for pottery. Once the piece has been bisque fired, the order must go through as agreed.
Painting commissions can be cancelled at any time but customer will lose the 50% down payment.
Thank you.